The best way to repair a trampoline enclosure is to call the manufacturer. Many enclosures come with a warranty. If you have no warranty, or the warranty time has been exceeded, call a repair shop. There are no at home repair kits available for trampoline enclosures. Although you cannot buy a repair kit, the manufacturer may send you a repair kit that is appropriate for your type of repair. It is important to stop using the trampoline until the repair is made. A tear in the netting can damage the integrity of the enclosure can provide a false sense of safety. Contact the manufacturer and a repair shop to get an estimate and have them assess the damage. It is always a good idea to register a new trampoline and any accessories so that a notification can be sent regarding any recalls.
A recall is something that a manufacturer does when they receive a significant number of complaints regarding the same problem with a certain product. This is one reason it is good to notify the manufacturer of any problems with their product, even if you have it repaired through a local shop. After a product is found to have a faulty part, the company will send out notifications and announcements that the particular make and model has been recalled. Depending on the severity of the malfunction, a replacement part may be sent out or the entire unit will be replaced free of charge.
There has been a recall of the Skywalker Holdings 13 foot trampoline enclosure. This is for the square shaped trampoline and enclosure combination package. Over 250 reports have been made that there is a faulty strap which can break and cause the entire enclosure to cave in on a jumper. Skywalker Holdings will send out a repair kit to those customers who purchased the item between January 2007 and February 2009.